Privacy Statement
Commitment to privacy
Privacy is very important to Park Road Chiropractic. We are required to comply with the Federal Privacy Act 1988 and the Australian Privacy Principles, and therefore our privacy policy applies to any personal information we collect, use or disclose, including the personal information of our employees and contractors.
How and why we collect personal information
We collect personal information in order to undertake and improve the services we provide. With consent, we may also use personal information for related purposes including providing clients with updates on our products and services.
Your details with consent may be used for research purposes, complying with legal obligations, reporting obligations and correspondence with 3rd party organizations i.e. (other medical professionals, NDIS, Medicare, DVA)
Information we may collect
Personal information: your name, DOB, address, gender, email, phone numbers, occupation, employers’ details, Medicare number, payment details
Your Family’s medical history and details
Health information, Medical records, Medical investigation results and clinical details provided in your consult
Information about how you were referred to our practice
How we use and disclose personal information
We do not use or disclose personal information for any purpose that is unrelated to the services we provide and that you would not reasonably expect (except with client consent). We have a duty to maintain the confidentiality of our clients’ affairs, including personal information. Our duty of confidentiality to our clients applies, except where disclosure of personal information is consented to by the client or is compelled by law.
Client personal information may be disclosed to employees and approved third parties who are also required to comply with the Australian Privacy Principles.
We may need to disclose your personal information to comply with a court order, subpoena, or warrant, in the course of a legal proceeding or response to a law enforcement agency request.
Security of your personal information
We endeavor to protect any personal information that we hold from misuse and/or loss, and to protect it from unauthorized access, modification and/or disclosure.
Contact us
If you want to gain access to your personal information, correct or update your personal details, register a complaint about a breach of your privacy, or you have any other query relating to our privacy policy, please contact us.